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You need your mySMTP SMTP username, password, and relay hostname. Settings for the Samsung Email app differ slightly from the generic Android Mail app.You need your mySMTP SMTP username, password, and relay hostname. Settings for the Samsung Email app differ slightly from the generic Android Mail app.You need your mySMTP SMTP username, password, and relay hostname. Settings for the Samsung Email app differ slightly from the generic Android Mail app.

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SMTP settings

Shared IP plans are only available to customers in Denmark.

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Configure Samsung Email

1

Open account settings

Open the Samsung Email app, tap the menu icon, then tap Settings.
2

Select your account

Tap the email account you want to configure.
3

Open server settings

Tap Server settings or Manage account.
4

Edit the outgoing server

Tap Outgoing server or SMTP server.
5

Enter the server details

Fill in the fields:
  • SMTP server: your relay hostname (e.g. relayxx.mysmtp.com)
  • Security type: select TLS or STARTTLS
  • Port: 587
  • Require authentication: turn on
  • User Name: your mySMTP SMTP username
  • Password: your mySMTP SMTP password
6

Save and test

Tap Done or Save. Send a test email to confirm delivery.

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Troubleshooting

  • Cannot send mail: verify the SMTP server matches the hostname in your setup email.
  • Connection fails: check that the security type is TLS or STARTTLS and the port is 587. If your network blocks 587, try 2525.
  • Authentication error: re-enter your mySMTP username and password, and confirm Require authentication is on.
For more error codes, see Common SMTP errors.