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Use the Mail app on iPhone or iPad to send mail through mySMTP. Choose IMAP during account setup.Use the Mail app on iPhone or iPad to send mail through mySMTP. Choose IMAP during account setup.

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SMTP settings

Shared IP plans are only available to customers in Denmark.

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Configure iPhone or iPad Mail

1

Open Mail account settings

Open Settings, then go to Apps > Mail > Mail Accounts.
On older iOS versions, the path is Settings > Mail > Accounts.
2

Select your account

Tap the email account you want to configure.
3

Open SMTP settings

Tap Account, then tap SMTP under Outgoing Mail Server.
4

Add or edit the primary server

Tap the existing primary server, or tap Add Server to create a new one.
5

Enter the server details

Fill in the fields:
  • Host Name: your relay hostname (e.g. relayxx.mysmtp.com)
  • User Name: your mySMTP SMTP username
  • Password: your mySMTP SMTP password
  • Use SSL: turn on
  • Authentication: select Password
  • Server Port: 587
6

Save and verify

Tap Done, then tap Account > Done to save. Send a test email to confirm delivery.

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Troubleshooting

  • Cannot send mail: verify the host name matches the one in your setup email.
  • Connection fails: check that Use SSL is on and the port is 587. If your network blocks 587, try 2525.
  • Authentication error: re-enter your mySMTP username and password. Make sure Authentication is set to Password.
For more error codes, see Common SMTP errors.