SMTP settings
Server (shared IP, DK only) |
mail.mysmtp.com / Shared IP plans are only available to customers in Denmark.Configure your NAS
- Synology DSM 7
- QNAP QTS / QuTS hero
1
Open Notification settings
Open Control Panel > Notification > Email.
2
Add a custom SMTP provider
- Click Add > Add provider.
- Choose Custom SMTP server.
3
Enter the SMTP settings
- SMTP server: your relay hostname (e.g.
relayxx.mysmtp.com). - SMTP port:
587. - Secure connection (SSL/TLS): select STARTTLS.
- Username: your mySMTP SMTP username.
- Password: your mySMTP SMTP password.
- Sender email: the address alerts should appear from (must be a verified domain).
- Click Save.
4
Send a test email
Click Send a test email and check the recipient inbox. Adjust the sender address or recipient if needed.
Troubleshooting
- Test email fails: double-check the server name is copied exactly from the setup email, and that the username and password are correct.
- Connection error on port 587: your network may block it. Try port 2525.
- Sender address rejected: make sure the sender email uses a domain authenticated for your mySMTP account. See DNS settings quick explainer.
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