> ## Documentation Index
> Fetch the complete documentation index at: https://documentation.mysmtp.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Konica Minolta bizhub SMTP Setup via PageScope

> Configure mySMTP on Konica Minolta bizhub devices through PageScope Web Connection. Set the SMTP server, port 587, STARTTLS, and SMTP authentication.

## SMTP settings

| Setting | Value |
| - | - |
| Server | `relayxx.mysmtp.com` (from your setup email) |
| Server (shared IP, DK only) | `mail.mysmtp.com` |
| Port | **587** |
| SSL/TLS | **STARTTLS** |
| SMTP authentication | Enabled |
| User Name | Your mySMTP SMTP username |
| Password | Your mySMTP password |

<Note>
  Use the exact relay hostname from your mySMTP setup email. `relayxx.mysmtp.com` is only an example.
</Note>

<Note>
  Shared IP plans are only available to customers in Denmark. All other customers use a dedicated hostname.
</Note>

## Configure the device

<Steps>
  <Step title="Open PageScope Web Connection">
    Open a web browser, enter the device's IP address, and log in as **Administrator**.
  </Step>

  <Step title="Navigate to E-mail Settings">
    Go to **Administrator** > **Network** > **E-mail Setting** > **E-mail TX (SMTP)**.
  </Step>

  <Step title="Enter the SMTP server">
    In **SMTP Server**, enter your mySMTP relay hostname (e.g. `relayxx.mysmtp.com`).
  </Step>

  <Step title="Set the port and encryption">
    Set **SMTP Port** to **587** and set **SSL/TLS** or **Encryption** to **STARTTLS**.
  </Step>

  <Step title="Enable SMTP authentication">
    Turn on **SMTP Authentication** and enter your mySMTP **User Name** and **Password**.
  </Step>

  <Step title="Set the sender address">
    Enter the **Sender E-mail Address** (for example, `scanner@yourdomain.com`). This domain must be authenticated for your mySMTP account.
  </Step>

  <Step title="Save and test">
    Click **OK** or **Apply** to save. Send a test scan-to-email to confirm delivery.
  </Step>
</Steps>

## Troubleshooting

* **Cannot connect to server:** confirm your firewall allows outbound traffic on port 587. If blocked, try port **2525** or **25**.
* **Invalid user name or password:** re-enter your mySMTP username and password carefully. They are case-sensitive.
* **Relay denied:** the sender address domain must be on your mySMTP account. See [DNS settings quick explainer](/getting-started/dns-settings-quick-explainer).
* **STARTTLS not listed:** on some models, choose **TLS** or enable encryption after confirming the port is 587.

For more guidance, see [Scan to email](/email-configuration/email-clients/scan-to-email) and [Common SMTP errors](/troubleshooting/common-smtp-errors).


This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.