> ## Documentation Index
> Fetch the complete documentation index at: https://documentation.mysmtp.com/llms.txt
> Use this file to discover all available pages before exploring further.

# RepHero: Proactive Email Reputation Monitoring and Delisting

> RepHero monitors your sending domains and IPs on 100+ public and private blacklists, with human consultants who handle delisting. Compare packages and prices.

RepHero is the proactive email reputation management service in the mySMTP platform. It combines automated lookups on 100+ public blacklists and various private blacklists with human consultants who help you fix problems.

## How RepHero works

* **Automated monitoring:** your sending domains and IPs are checked continuously, and you get live notifications when something changes.
* **Human consultants:** nearly all blacklists, public and private, need human interaction to resolve a listing. mySMTP consultants handle delisting and advise on best practices.
* **Deep industry knowledge:** mySMTP keeps good relations with ISPs and free email provider support teams, and decodes soft and hard bounce messages.

<Warning>
  RepHero is not a magic bullet. You still need opt-in, cleaned data and industry best practices to keep a good reputation.
</Warning>

## Packages

The domain and IP count is a combined total. For example, RepHero Small covers 5 domains and IPs in total.

| | Small | Growing (most popular) | Professional |
| - | - | - | - |
| Sending domains & IPs (combined) | 5 | 10 | 30 |
| Live reputation monitoring via HetrixTools report | Yes | Yes | Yes |
| Live change notifications to email or another contact point of your choice | Yes | Yes | Yes |
| Support consultant | Email | Email | Email |
| Proactive reporting and delisting | Yes | Yes | Yes |
| Proactive feedback and best practices | | | Yes |
| Live support for rDNS, SPF, DKIM, DMARC | | | Yes |
| **Price** | **USD 49/month** | **USD 89/month** | **USD 199/month** |

## Order RepHero

To order, contact the support team at [support@mysmtp.com](mailto:support@mysmtp.com) and tell them which package you want.

<Tip>
  Need a different combination? Contact support for a quote.
</Tip>

## Related articles

* [Blacklist monitoring and delisting](/deliverability/blacklist-monitoring-and-delisting)
* [Handling bounces and complaints](/deliverability/handling-bounces-and-complaints)
* [IP reputation: dedicated vs shared IPs](/deliverability/ip-reputation-dedicated-vs-shared-ips)


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