> ## Documentation Index
> Fetch the complete documentation index at: https://documentation.mysmtp.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Invoices, VAT, and Payment Methods

> Find your mySMTP invoices, understand EU VAT rules for Danish and international customers, and review accepted payment methods including bank transfer.

Your mySMTP invoices are available in your client area, and VAT treatment depends on your location and business status.

## Where to find invoices

Log in to [clients.mysmtp.com](https://clients.mysmtp.com) to view and download your invoices. If you need a copy resent, contact [support@mysmtp.com](mailto:support@mysmtp.com).

## Payment methods

mySMTP accepts the following payment methods:

| Method | Notes |
| - | - |
| Credit Card | Automatically charged every 30 days |
| PayPal | Available for automatic subscription payments |
| Bank Transfer | See [Manual account setup](/billing/manual-account-setup) for details |
| Crypto | Available upon request |

Danish public sector customers can use EAN invoicing in connection with manual bank transfer setup. See [Manual account setup](/billing/manual-account-setup) for more information.

## VAT information

<Note>
  This is general information about VAT treatment. It is not tax advice. Contact [support@mysmtp.com](mailto:support@mysmtp.com) to add or correct a VAT number on your account.
</Note>

### Danish customers

Customers in Denmark are charged **25% Danish VAT** on all services.

### EU business customers

If you are a business in the EU (outside Denmark) with a valid VAT number registered in VIES, mySMTP applies the **reverse charge mechanism**. No VAT is charged on the invoice, and you account for VAT in your own country. Your VAT number must be valid in the VIES database at the time of invoicing.

### EU consumers

If you are a consumer in the EU (outside Denmark), VAT is charged at the applicable rate for your country.

### Customers outside the EU

Customers located outside the European Union are generally not charged EU VAT.

### VAT number validation

mySMTP validates EU VAT numbers through the VIES (VAT Information Exchange System) database. Make sure your VAT number is entered correctly in your client area to ensure proper invoicing.

## Related articles

* [Manual account setup](/billing/manual-account-setup)
* [Refund & Cancellation Policy](/billing/refund-and-cancellation-policy)
* [Changing your plan](/billing/changing-your-plan)
* [Contact support](/support/contact-support)


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